Why is my camera not working with Zoom?
Your camera will not work with Zoom if you have denied access to it. In Windows 11/10, there is a feature that lets users select which apps can use the camera and which cannot. To fix this issue, check if you have granted camera access to Zoom. Another cause of this issue is outdated or corrupted camera drivers. In this article, we have explained the solutions to get rid of this problem.
Zoom camera is not working in Windows 11/10
The users whose camera is not working on Zoom can try the following solutions to get rid of the problem: Let’s see these solutions in detail.
1] Check whether you have allowed Zoom to access your camera
Windows 11/10 operating systems have an option to block the camera access for selected apps. If you block the camera access for some particular apps, those apps will no longer be able to use your camera. Therefore, if your camera is not working on Zoom, first, you should check the camera access for the Zoom app. The steps to check camera access for Zoom is different for both Windows 11 and Windows 10 computers. Below, we have explained the instructions for both Windows 11 and Windows 10 separately.
Windows 11
Windows 11 users have to follow the below-listed instructions:
Windows 10
If you are a Windows 10 user, follow the below-listed instructions: Now, check if you are able to use your camera.
2] Check if you have selected the right camera in Zoom
If you have connected an external webcam to your laptop, it should be selected in Zoom, otherwise, you will not be able to use your camera during Zoom meetings. The following steps will help you with that: If this does not work, try the next fixes.
3] Change the Video settings in Zoom
If despite allowing the Zoom app to access your camera, you are experiencing the issue, change the VIdeo settings in Zoom and see if it helps.
Follow the steps below: Now, check if the issue is fixed.
3] Roll Back your camera driver
Some users have said that rolling back their camera drivers helped them fix the issue. You can also try this fix. See if the Roll Back driver option is available in the Device Manager. If yes, roll back your camera driver. Follow the steps below: If rolling back the driver does not fix your problem, update and reinstall your camera driver. We have explained this in the next solution. Read: How to optimize Screen Sharing for a Video Clip in full screen in Zoom app.
4] Update or reinstall your camera driver
If the above solutions do not fix your issue, your camera driver may be corrupted. In such a case, updating or reinstalling your camera driver can fix the problem. The following instructions will help you update your camera driver: Wait till Windows install the latest version of the camera driver. After updating the driver check camera is working on Zoom or not. If the issue still persists, we suggest you download the latest version of your camera driver from the manufacturer’s website and then install it on your system. Read: Best Zoom Settings For Security and Privacy.
How do I get my Zoom camera to work?
You can test your camera before joining or starting the Zoom meeting. To test your camera, launch the Zoom app and open its settings. Now, select the Video category from the left side and then click on the Camera drop-down menu to select your camera. After that, Zoom will turn on your camera to show you the preview. If you see the preview after selecting the camera, your camera is working fine. If after performing the above steps, your Zoom camera does not work, try the solutions we have explained above in this article. Hope this helps. Read next: Fix Zoom video filters not showing on PC.